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Terms & Conditions

Last Updated: October 22, 2025

 

Welcome to Loosh’s Rug Luv! These Terms and Conditions (“Terms”) outline the rules and guidelines for using our website www.looshsrugluv.com and purchasing our products.

 

By accessing or using our website, you agree to these Terms. Please read them carefully before making a purchase.

 

1. General Information

 

This website is operated by Loosh’s Rug Luv. Throughout the site, “we,” “us,” and “our” refer to Loosh’s Rug Luv.

 

We reserve the right to update, change, or replace any part of these Terms at any time. The most current version will always be posted on this page.

 

2. Products and Services

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  • All rugs are handmade or custom-designed, which means slight variations in color, texture, or size may occur.

  • We do our best to display accurate images and descriptions, but colors may vary depending on your screen settings.

  • We reserve the right to discontinue or modify products at any time without notice.

 

3. Orders and Payments

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  • When you place an order, you agree to provide current, complete, and accurate information for all purchases.

  • Payments are securely processed through Wix Payments, PayPal, or other approved providers.

  • Loosh’s Rug Luv does not store or have access to your full payment details.

 

If your payment method is declined, your order will not be processed until payment is confirmed.

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4. Custom Orders

 

  • ​Custom rug orders require clear design approval before production.​

  • Production times may vary depending on the design and materials.

 

5. Shipping and Delivery

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  • We ship orders using trusted carriers. Delivery times and costs vary based on location and order size.

  • Loosh’s Rug Luv is not responsible for delays caused by carriers, customs, or events outside our control.

  • You will receive tracking information once your order ships.

 

6. Returns and Exchanges

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  • Returns are accepted only for damaged or defective products within 7 days of delivery.

  • Items must be unused, unwashed, and in their original packaging.

  • Custom or personalized rugs are non-refundable.

  • To initiate a return, please contact us at looshrugluv@gmail.com with your order number and photos of the item.

 

7. Intellectual Property

 

All content on this website — including logos, photos, text, graphics, and product designs — is the property of Loosh’s Rug Luv and is protected by copyright and trademark laws.

 

You may not copy, reproduce, or use any content without our written permission.

 

8. Limitation of Liability

 

Loosh’s Rug Luv is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of our products

  • Inaccuracies or omissions in content or pricing on the website


Our total liability will not exceed the amount paid for your purchase.

 

9. Privacy

 

Your submission of personal information is governed by our Privacy Policy, which you can view on our website.

 

10. Governing Law

 

These Terms and Conditions are governed by and construed under the laws of the State of Texas, USA, without regard to conflict of law principles.

 

11. Contact Information

 

If you have any questions about these Terms, please contact us:

 

📧 Email: looshrugluv@gmail.com

 

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